The grading performed by Faber Homes has left 2 inches of standing water in our yard and their claim is that they performed the grading so that storm water would run off to areas where it is collected.Well, it is collected in my yard.
After numerous attempts at getting this fix and despite their very own sales rep, site foreman, and landscape contractor saying that this is a problem that needs to be fixed, Faber has done nothing. We also never received the topsoil that we were contractually promised as I watch them dig a hole for a basement in out neighborhood and spread that all over our yards. When I approached the crew that was doing it they said, "the landscape contractors do the topsoil." I then called Faber Homes and told them not to spray grass seed until our grading was fixed and we received the topsoil. Two days later they sprayed grass seed over the fill from someones basement.
We can not get anything to grow in most of our yard. When installing a patio that was only dug 6 inches deep, we had to dig up hundreds of rocks from the sizes of softballs to the size of many the size of basketballs and larger for a 10 foot by 12 foot area. This has been a battle for 2 years now and has not been resolved. We have tried everything, from the warranty process to lawyers.
Caution to anyone building a Faber home, keep the money that they will hold in escrow from the grading and the lawn and use it to hire a reputable contractor who will do it right or you will be sorry. Many homes in our small neighborhood have had similar problems with them. One even had a french drain installed be them after the fact to try to deal with the water and Faber just ran it to the street where the water got dumped out and froze on the road creating an unsafe condition. The town even said that was illegal but Faber never came to fix it, the town had to dig it up and run it to a storm sewer the way it is supposed to!
This has been a miserable experience and we have not been able to enjoy our yard or grow grass for 2 years!I will never deal with these crooks again and would urge anyone who is considering them to think twice!
Review about: Faber Homes House Construction.
Reason of review: Poor customer service.
Monetary Loss: $3000.
Preferred solution: Full refund.
I liked: Home itself.
I didn't like: Customer service, That they do not do what the say.